Free shipping within Metro Manila for orders P1,299 and above.

Terms of Service

www.bloomandtopiary.com is operated by Bloom and Topiary Inc. on Shopify. All information, products and services available in this website are proprietary to Bloom and Topiary and offered to its customers with the understanding that all terms and conditions have been accepted prior to any transaction.

 General Conditions

  • In accessing our site, you guarantee that you are of legal age and that all information you will provide for transactions are true and correct.
  • We reserve the right to refuse service to anyone for any reason at any time. Should we encounter such instance, the customer will receive a proper advise from hello@bloomandtopiary.com
  • Some details in this site may be modified at any given time so it is the responsibility of the customer to read the descriptions and check on possible changes before confirming orders.
  • The information on the products are prepared in the best effort of the our team though customers must note that descriptions are for general information and should not be relied on as the only basis for your decision to make the purchase. 

Payments

  • To shop, indicate the quantity on your chosen product then click ADD TO CART. This will lead you to your order summary. You may choose to continue selecting other items by clicking on CONTINUE SHOPPING or proceed to CHECK OUT once you are done. You will be asked to accomplish your customer information before you may continue to the shipping method.
  • You can pay using any Credit Card which will be processed through Paypal (NO PAYPAL ACCOUNT NEEDED). Transactions made under www.bloomandtopiary.com are confirmed through PayPal to ensure that they are secured and validated. We do not have access to the customer’s credit card details and are only given the information necessary to confirm the payment and process the delivery of orders.
  • A Bank Deposit option is also available. You will be asked to make the deposit to Asia United Back CA  085-01-000123-1 under the account name Bloom and Topiary Inc and forward a copy of the transaction receipt (deposit slip) to hello@bloomandtopiary.com
  • Your order will be shipped after Bloom and Topiary is able to confirm your payment. Shoppers are expected to accomplish their payment 48 hours after the the order has been placed; otherwise, unconfirmed payments may be cancelled. Shoppers are then free to make another order placement once they are certain that the transaction will be pursued.
  • Our platform is still new and we are working on making other payment options available for you.

Shipping

  • We only serve transactions for delivery to addresses within the Philippines. To explore arrangements for other territories, you may send your inquiry to hello@bloomandtopiary.com or 0917-622-7994 or +632-586-3176.
  • Shipping to delivery addresses within Metro Manila takes about 3 to 7 days from payment confirmation and about 7 to 10 days for delivery in provincial addresses. Should your package take much longer, please give us a heads up so we may alert the courier provider to take action.
  • For instances when a customer receives wrong items or switched packages, please contact hello@bloomandtopiary.com or 0917-622-7994 or +632-586-3176 so the issue may be addressed the soonest possible.
  • For orders processed around holiday seasons, we anticipate delays due to high volume surge. Do alert us should your delivery take longer than the prescribed period so we can follow up with the courier provider. 

Cancelation & Returns

  • Orders may be cancelled only if your package has not been shipped out yet. A written request for cancellation must be sent to hello@bloomandtopiary.com or 0917-622-7994 or +632-586-3176 within 24 hours from placing your online order to ensure proper facilitation.
  • A change of heart is not a valid reason for product returns. Although a rare occurrence, only products received with damage will be considered for return as long as they are within 7 days after the package has been received. 
  • Products bought at a promo rate are non-refundable and non-returnable.
  • Products to be returned must be unused and intact in its original condition from purchase. If the product came in a set, it must be returned as such.

Limitations

  • We encourage our customers, particularly those with skin conditions, to consult their respective doctors prior to use of the products. Although our products have been tested, skin reaction may vary for different people.
  • Customers agree to indemnify and hold Bloom and Topiary harmless from any claim or demand within the scope of these terms of service.

Feedback

  • As our customer, you are encouraged to give us a feedback on your experience with our products. Although there’s no allocated space for posting in this site, customers may do so on the our social media accounts @bloomandtopiary or send them to hello@bloomandtopiary.com or 0917-622-7994 or +632-586-3176.